Digital Payment Portal

Client

Problem

Before the implementation of its digital payment portal, Coca-Cola Andina managed a significant portion of its collections through traditional methods such as cash, checks, and electronic transfers. These methods presented challenges in terms of payment control and security. To address these issues, Coca-Cola Andina evaluated several solutions and concluded that implementing a digital payment portal was the best option to overcome these challenges.

Problema

Antes de la implementación de su portal de pagos digitales, Coca-Cola Andina gestionaba una parte significativa de sus cobros mediante métodos tradicionales como efectivo, cheques y transferencias electrónicas. Estos métodos presentaban desafíos en términos de control y seguridad de los pagos. Para resolver estos problemas, Coca-Cola Andina evaluó varias soluciones y concluyó que la implementación de un portal de pagos digitales era la mejor opción para superar las dificultades mencionadas.

Proposed Solution

At Recursiva, we are proud to have designed and developed an innovative electronic payment portal for Coca-Cola Andina, one of the world’s leading bottlers, operating in Chile, Brazil, Argentina, and Paraguay. This portal was created to transform the payment experience for their customers, providing a platform that combines efficiency, security, and ease of use.
The solution allows users to manage their transactions quickly and reliably, ensuring data protection at every stage. With an intuitive interface, the portal facilitates access and payments, adapting to the needs of a diverse and ever-growing customer base.

La solución permite a los usuarios gestionar sus transacciones de manera rápida y confiable, asegurando la protección de los datos en cada etapa del proceso. Con una interfaz intuitiva, el portal facilita el acceso y la realización de pagos, adaptándose a las necesidades de una base de clientes diversa y en crecimiento constante.

Scalability and Advanced Technology

To ensure scalability and performance in a constantly evolving environment, the solution was built on AWS Cloud infrastructure using serverless microservices architecture. This enables efficient resource management and ensures the portal can quickly adapt to changes in demand while maintaining high availability and performance.

Nuestra implementación de tecnologías cloud y serverless asegura que Coca-Cola Andina cuente con un sistema flexible y robusto, capaz de evolucionar junto con las necesidades del negocio, brindando a sus clientes una experiencia de pago superior en toda la región.

Results Achieved

The portal delivered improvements across various metrics, with the most notable being increased customer satisfaction.

  • Customer Convenience

    Facilitates payments anytime and anywhere, significantly enhancing the customer experience.

  • Reports and Analytics

    Generates periodic reports on portal performance, transactions, and other key indicators.

  • Secure Payments

    Advanced encryption and security technologies reduce fraud risks and protect financial data.

  • Visibility and Control

    Provides real-time access to financial data for informed decision-making and accurate planning.

  • Marketing Campaigns

    By linking payment information with products, the portal enables marketing campaigns to inform customers about its benefits and new features.

  • Reduced Cash Usage

    Decreases the amount of cash handled by delivery trucks, improving security for drivers.

  • Usage Monitoring

    Analyzes portal usage to identify patterns and optimization opportunities.

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